Hiring help for your business can be a daunting prospect, and you’re likely to have many questions – hopefully we have answered some of the main ones here for you.

If you have any further queries, please contact us for a free, no obligation chat.

A Virtual Assistant, or VA, is an independent service provider who assists in your business processes – usually undertaking administrative or secretarial tasks.  A VA will work from their own space, completely remotely – they could be working on your accounts from Lands End whilst you are in Aberdeen.  You can employ a VA on a day to day or ad hoc basis, depending on your particular needs and requirements.  Most importantly, a VA is there to make your business run more smoothly – you delegate the tasks and they are completed for you in a timely manner to a highly professional standard.

The answer is simple – to save you time.  As a business owner you will be conscious of all the aspects of the running of your business, as well as ensuring you make time for yourself.  Working with a VA allows you to delegate those ‘boring’ or ‘annoying’ tasks, giving you the time and freedom to work on the more important tasks that you enjoy.

Any business at any stage of their journey can work with a VA.

This depends on the VA company you work with, but at Virtual Bird, you can hire us for as little or as long as you require.  We have no tie in terms – if you wish to use our services for just an hour, you may, or you can utilize us for larger tasks or even ongoing projects – just get in touch!

However long you want, we have no tie in terms, you can hire us for as long or as little as you need us.

Not at all.  Because you use a VA on your terms – as often or as little as you need – you are not tied into an employment contract.  A Virtual Bird VA is excellent value for money as you only pay for the hours worked, and they are also responsible for their own tax, insurance, and everything else you would provide for an employee – including holidays; sick pay; maternity leave; etc.  

This depends on the VA company you use, however, Virtual Bird VAs will turn our hand to anything admin related.  We also specialise in Business Coaching and Website Design.  Our ethos demands that if we are not entirely certain we cannot complete your request to our exacting standards, we will not take the work, but strive to recommend a reputable business who can. For a fuller, but by no means comprehensive list of services Virtual Bird offers, please click here.

This depends on the VA company you use, however, at Virtual Bird our hourly rate is £15, with discounts for longer projects or bulk bookings. We also offer various packages such as our Social Media Package or our Website Design Package, that give a sizeable discount.

Not at all.  At Virtual Bird, we work with a variety of different businesses and professionals, however, we specialise in those of a small, creative or artisan nature as this is where we have the most experience.  Each VA company tends to have a speciality for this same reason, but it makes them no less qualified to work with a business outside that particular market.

You are more than welcome to check our Testimonials page to see our client feedback.  Our clients can be independently contacted to verify their reviews if you would like to do this, however, we cannot guarantee a reply from them.

However is convenient for you.  Most Virtual Bird clients choose to use Google Drive or Dropbox, but we are happy to use the method you are comfortable with.

Absolutely! Just get in touch

This depends largely on the kind of work you have employed us for – you can order via the website for hourly work or our other fantastic services, or we can invoice you on an ad-hoc, weekly or monthly basis.  We are also able to work using retainers.  You can pay us using either PayPal or Bank Transfer.  In both instances you will be provided with a full professional invoice and receipt.  Feel free to contact us for further information.

Please see our terms and conditions for further details

Availability varies weekly, so please enquire as soon as possible, letting us know the urgency of your task so we can ensure we have space in our schedule for you.

Yes of course, our working hours will be different to yours but we’ve successfully collaborated on projects with clients from overseas.