Tech Support

All your tech needs handled, leaving you time to do the important things

Why Outsource?

Stress free solutions

By handing your tech issues over to me, you no longer have to spend hours doing a job you hate!

Get through that list

No doubt you'll have a list as long as your arm full of jobs you have no time or inclination to do. I can take care of that, leaving you to take care of the more important things.

Time Effective

With my years of expertise and training, I can complete a task quickly and efficiently. Making it a good return on investment time and money wise.

Hand over the jobs you hate

You can see elsewhere on this site the many ways that I can work with you to help you with your processes, structure, skills and accountability, but sometimes the most efficient way to deal with a business situation is to outsource.

If you’re struggling with the age old too many things to do – too little time? problem then I can take on some of your load and simply do it for you.

This is how Virtual Bird began. I have quite literally years of experience of taking the headache-inducing tasks out of my clients inboxes, working my magic and handing them back completed.

The chances are, if it’s a job you hate, it’s one I secretly – or not so secretly love. I’m a bit of a geek when it comes to detail, to organisation and structure. And if it’s all getting a bit much for you then I will most likely really enjoy getting in there, getting my hands dirty and sorting it all out for you.

So what kinds of things can I do?

The list is a long one, and honestly, will never be complete. The reason is that every client I work with has their own needs and each job is going to be slightly different.

General admin
Customer Service
Diary Management
Email Marketing
Troubleshooting
Automation
Data entry and management
E-Commerce Management

The list goes on and this is only a snapshot.

At the end of the day if it gives you a headache, then I can probably help.

Book in a free discovery call now and we can discuss your needs and how I can take some of the weight off. It’s free, and is more effective than anything you can get over the counter.

£35 per hour - packages available

Little about myself »

Hi! I’m Ana

Hi. I’m Ana and I’m the bird behind Virtual Bird.

Clients have described me as "a business fairy", their "wingwoman", a "techie wizz" and a "business doula".

I genuinely care about helping you make your business a success and helping you have a less chaotic life.

My job is simple, I make your life easier. Whether that be through tech support, coaching, your online presence or implementing strategies and systems.

There's no airs and graces here, you'll get down to earth support and hopefully we'll have a laugh along the way!

More About Me...

What People Say

Irreplaceable member of my team

Ana is simply amazing. She built and now maintains our website and has become a critical and irreplaceable member of my team.

Tim Rundle-Wood

Twoodle Co

I instantly knew I needed an Ana in my life!

Organisational ninja, techie whizz, administrative genius and all-round supportive legend!

It was clear from the discovery call I had with Ana, that she was going to play a huge part in helping me getting my business shit together. I offloaded all the aspects of my business that were making me feel like a failure; she listened carefully and offered a list of things she could do to help. It was all followed up on email, and I instantly knew I needed an Ana in my life!

We had weekly accountability and business mentoring calls initially to help keep me focused and monitor my goals, and she built me a fantastic ecommerce website, and continues to maintain this. I have had support in so many areas … responding to customer messages during very busy times, creating product listings, designing banners and social media content, managing spreadsheets, setting up templates. You name it, Ana can do it!

Oh, and most importantly Ana is super funny, kind, supportive has the perfect no-bullshit approach to everything! So happy that Ana is on my team!

Clare Crocker

Pretty As A Picture Gifts

This woman is going to change my life

Had a phone call with Ana last night about a workshop I’m planning to host and can honestly say this woman is going to change my life. Made me realise the value that our businesses give to people and how much we undervalue our own skills!! Thank you so much!

Jess Yates

Olive Hair & Beauty

I am keeping her on my team going forward because she is such a great asset

I have had the pleasure of working with Ana to re-build and re-invent my website.

Her level of skill and ability to take the idea from my head and implement it is actually exceptional. She is succinct, implements quickly and efficiently and communicates like a true professional.

I find tech a headache, it is not my area of genius, Ana, however, is truly in her zone of genius when delivering your tech needs.

I would have no hesitation recommending her to anybody I know, in fact, I am keeping her on my team going forward because she is such a great asset.

Ana has been a dream to work with and I look forward to a long professional relationship that I know will impact in a positive way on my business and my clients.

Mandy Nicholson

www.mandynicholson.co.uk

No bullshit, totally authentic, honest and all round lovely human

Super useful conversation with VIRTUAL BIRD who is an entrepreneur and EXCELLENT virtual assistant who supports small businesses. No bullshit, totally authentic, honest and all round lovely human being.If you need some support, please reach out to her, you won’t regret it.Thank you so much Ana for your time and help.🥰

Claire Gibbs

Claire Gibbs Coaching

I highly recommend all of Ana's services, she's a lovely lovely person and always knows the best way to help your business.

I can’t thank Ana enough for her amazing work bringing my vision for my website to life! Its everything I wanted and more, it looks so professional compared to my old one, and it’s so much easier to use. Ana is wonderful to work with, always keeping in touch with updates and always ready to answer any questions while getting used to using the new system. I highly recommend all of Ana’s services, she’s a lovely lovely person and always knows the best way to help your business.

Kayleigh

Midnight Rose Emporium

I honestly cannot recommend her enough. Legend.

Ana took over my website recently since it had been left to go stale with my previous designers/hosts.

She revamped it, brought it up to modern standards and within a week of it going live, I’m getting calls directly from my website and winning the work. I’m a tradesman, and have always had a website, but never gained work directly from it! it was previously just an online ‘presence’ rather than a business tool… which it now is!

She focuses on EXACTLY what is needed to position the business website above the rest, with info what potential customers want to see.

As a tradesman, I would say this is a rare skill considering each website is different, with different target customers. This is not just a cut and shut website. It’s easy to use, gives the info it needs, and helps the customers make an informed choice and click up the phone.

Everything is done with minimal downtime and disruption. She made sure it was perfect before making it live.

I honestly cannot recommend her enough.

Legend.

Chris

Ward Electrical