Tech Support

All your tech needs handled, leaving you time to do the important things

Why Outsource?

Stress free solutions

By handing your tech issues over to me, you no longer have to spend hours doing a job you hate!

Get through that list

No doubt you'll have a list as long as your arm full of jobs you have no time or inclination to do. I can take care of that, leaving you to take care of the more important things.

Time Effective

With my years of expertise and training, I can complete a task quickly and efficiently. Making it a good return on investment time and money wise.

Hand over the jobs you hate

You can see elsewhere on this site the many ways that I can work with you to help you with your processes, structure, skills and accountability, but sometimes the most efficient way to deal with a business situation is to outsource.

If you’re struggling with the age old too many things to do – too little time? problem then I can take on some of your load and simply do it for you.

This is how Virtual Bird began. I have quite literally years of experience of taking the headache-inducing tasks out of my clients inboxes, working my magic and handing them back completed.

The chances are, if it’s a job you hate, it’s one I secretly – or not so secretly love. I’m a bit of a geek when it comes to detail, to organisation and structure. And if it’s all getting a bit much for you then I will most likely really enjoy getting in there, getting my hands dirty and sorting it all out for you.

So what kinds of things can I do?

The list is a long one, and honestly, will never be complete. The reason is that every client I work with has their own needs and each job is going to be slightly different.

General admin
Customer Service
Diary Management
Email Marketing
Troubleshooting
Automation
Data entry and management
E-Commerce Management

The list goes on and this is only a snapshot.

At the end of the day if it gives you a headache, then I can probably help.

Book in a free discovery call now and we can discuss your needs and how I can take some of the weight off. It’s free, and is more effective than anything you can get over the counter.

£35 per hour - packages available

Little about myself »

Hi! I’m Ana

Hi. I’m Ana and I’m the bird behind Virtual Bird.

Clients have described me as "a business fairy", their "wingwoman", a "techie wizz" and a "business doula".

I genuinely care about helping you make your business a success and helping you have a less chaotic life.

My job is simple, I make your life easier. Whether that be through tech support, coaching, your online presence or implementing strategies and systems.

There's no airs and graces here, you'll get down to earth support and hopefully we'll have a laugh along the way!

More About Me...

What People Say

No bullshit, totally authentic, honest and all round lovely human

Super useful conversation with VIRTUAL BIRD who is an entrepreneur and EXCELLENT virtual assistant who supports small businesses. No bullshit, totally authentic, honest and all round lovely human being.If you need some support, please reach out to her, you won’t regret it.Thank you so much Ana for your time and help.🥰

Claire Gibbs

Claire Gibbs Coaching

I highly recommend all of Ana's services, she's a lovely lovely person and always knows the best way to help your business.

I can’t thank Ana enough for her amazing work bringing my vision for my website to life! Its everything I wanted and more, it looks so professional compared to my old one, and it’s so much easier to use. Ana is wonderful to work with, always keeping in touch with updates and always ready to answer any questions while getting used to using the new system. I highly recommend all of Ana’s services, she’s a lovely lovely person and always knows the best way to help your business.

Kayleigh

Midnight Rose Emporium

I honestly cannot recommend her enough. Legend.

Ana took over my website recently since it had been left to go stale with my previous designers/hosts.

She revamped it, brought it up to modern standards and within a week of it going live, I’m getting calls directly from my website and winning the work. I’m a tradesman, and have always had a website, but never gained work directly from it! it was previously just an online ‘presence’ rather than a business tool… which it now is!

She focuses on EXACTLY what is needed to position the business website above the rest, with info what potential customers want to see.

As a tradesman, I would say this is a rare skill considering each website is different, with different target customers. This is not just a cut and shut website. It’s easy to use, gives the info it needs, and helps the customers make an informed choice and click up the phone.

Everything is done with minimal downtime and disruption. She made sure it was perfect before making it live.

I honestly cannot recommend her enough.

Legend.

Chris

Ward Electrical

She completed it within a few days for me and now I can get on with other things

Very grateful to Ana for clearing a job I’d been putting off for years! I needed some Etsy listings moving from one shop to another and as I didn’t want to do it I just kept finding other things to do. Ana quoted me for how long it’d take and how much it would be and I sent all the details. She completed it within a few days for me and now I can get on with other things. Thank you- I would highly recommend Virtual Bird to anyone looking to offload.

Nicole

Delix Stamped Designs

It was so inspiring and I learnt so much in just 1 hour

Just wanted to say a massive thanks to Ana for my discovery call yesterday. It was so inspiring and I learnt so much in just 1 hour. I now have months of work to do! But work that I am excited to do.
It’s great to chat over your business with someone not associated with it as they look at it differently to you. You can’t overestimate what a pair of fresh eyes can do.
I don’t know Ana but have been aware of her for a long time. We started our businesses around the same time and out paths have crossed over the years in different groups etc. I’m so glad that I finally took the leap and booked an appointment with her.
I look forward to working with her more in the future.

Lisa Standley

Cottage Coppicing

Ana is the support every small business needs

Ana is the support every small business needs. Her tech knowledge is outstanding, her systems and processes are amazing, leaving the entrepreneur to get on with what they are actually good at! Thank you for all your help Ana, invaluable x

Ashley Costello

Resilient Kid

Her knowledge and can-do attitude has made the experience really enjoyable

Ana has been creating my new website and has been infinitely patient with me during the whole process. Her knowledge and can-do attitude has made the experience really enjoyable and made me think hard about my business and the message I want to get across to my clients.
Ana Wilson you are amazing!

Kerry

Business Friend