I’ve been really privileged to work with some incredible people.
Here’s some of the lovely things they’ve had to say!
"I love how you just take something that's nothing and make it all good and beautiful. You're a wizard. You just get me, I wouldn't want to do this with anyone else. It's really rare to talk to someone and put the half baked idea on the table and you just make it great. You're so good to work with and I'm so glad we found each other!"
Ilze Lee
Nene Books
"Everybody should have their own Ana, she helps me to get not only my website and admin organised but also helps me to organise my thoughts and goals. I always feel so much calmer and motivated after speaking to her and recommend her services to anyone who will listen to me ❤️"
Antonia Gorman
Melliapis
"Ana seriously is an absolute superstar! I have been working with her for the past 6 months and she has taken me from an overwhelmed mess to being focussed and driven.
Prior to working with Ana, I was just bumbling my way through. I didn’t know what I needed to do to move my business forward and I felt so lost.
But Ana has worked through everything with me and I now have a clear direction of where I am going. And she keeps me on track to make sure I get there. I would be seriously lost without her!
Everyone needs an Ana in their life!
Posted on social media – Ana Wilson is my straight talking fairy techmother who protects my sanity and keeps my on the right path. Before Ana, I had a hobby and I was just fumbling along trying to make it a business. But I am now building a business because of her input and assistance. I’d be absolutely lost without her ❤️"
Michelle Robinson
Pink Flower Designs
"I’d been having problems with my website for months and months. It was becoming a huge source of stress for me and I was spending hours attempting to sort things myself to no avail. A friend recommended Ana to me after I’d spent the morning in tears over my site!! From the very first zoom call with Ana I felt like a weight had been lifted! She understood all the issues I had and was confident she could solve them and make my website great! Ana was so easy to talk to and positive and I left the call feeling so much happier knowing it would be sorted! Ana kept me updated every step of the way with what needed to be done and kept me informed with how many hours it would take etc. It turned out I had some pretty big problems with my website due to my previous host and my site had some legal information missing! Ana solved it immediately for me!
Ana completely transformed my website and gave me my own branding font and colour and made it so much more user friendly! She made it simple for customers to search for items and uploaded all my products for me which would have taken me forever!!!!
I’ve had a huge response from customers saying how much easier it is to navigate and how they love the look of it.
Honestly Ana is a superhero!!! I find it so much easier now to maintain it and I know Ana is on hand if I get stuck.
Highly recommend!!!!"
Clare Warburton
Princess and the Frock
"Earlier this year she helped me rebrand and also built me a website (which was no easy feat for her as i'm rubbish at technological stuffs, and i needed a lot of hand holding and general help and advice).
The website, and rebrand, have had such a wonderful response from my customers, though unfortunately there was a few problems a month or so ago, meaning that Facebook deemed my site unsafe.
Ana has worked so hard to firstly make my site safe again, and now to get Facebook to accept it as safe, after i had no joy at all.
Ana, you really are fantastic at what you do. You truly go above and beyond and are well and truly worth EVERY single penny. I love the fact that i get such a personal and friendly service, and that it's obvious that you do your very best.
I seriously couldn't do any of this without you.
Thank you."
Lindsay Rhodes
The Hippie Dyer
"Everyone needs an Ana in their pocket, my little tech fairy has waved her magic wand and come to my rescue a few times recently when I just didn't 'get it' she did, when I pressed the wrong button ... twice, she fixed it and when it all got too much she quietly, quickly and brilliantly got the jobs done that I didn't have time for. Ana you are magic"
Michelle Jackson-Mogford
Michelle Jackson-Mogford
"Just to say Ana has saved me many times with this amazing adhoc support! Cannot recommend enough. ‘Everyone needs an Ana’"
Kerry Craddock
Business Friend
"Super useful conversation with VIRTUAL BIRD who is an entrepreneur and EXCELLENT virtual assistant who supports small businesses. No bullshit, totally authentic, honest and all round lovely human being.If you need some support, please reach out to her, you won’t regret it.Thank you so much Ana for your time and help.🥰"
Claire Gibbs
Claire Gibbs Coaching
"Ana took over my website recently since it had been left to go stale with my previous designers/hosts.
She revamped it, brought it up to modern standards and within a week of it going live, I'm getting calls directly from my website and winning the work. I'm a tradesman, and have always had a website, but never gained work directly from it! it was previously just an online 'presence' rather than a business tool... which it now is!
She focuses on EXACTLY what is needed to position the business website above the rest, with info what potential customers want to see.
As a tradesman, I would say this is a rare skill considering each website is different, with different target customers. This is not just a cut and shut website. It's easy to use, gives the info it needs, and helps the customers make an informed choice and click up the phone.
Everything is done with minimal downtime and disruption. She made sure it was perfect before making it live.
I honestly cannot recommend her enough.
Legend."
Chris Ward
Ward Electrical
"Ana is a fantastic technical support for my business. She is so helpful and I have yet to find a question that she hasn't been able to answer! It is so reassuring to know that no matter how much I break my website or panic that I've pressed the wrong button or feel completely lost over some technical jargon, she will always be there to fix it, support me and explain things in a simple way. I couldn't run my business without her!"
Helen Pickard
Ell Evan Bookkeeping
"I've been working with Ana at Virtual Bird for several years now. I started out buying simple direct products that Ana sets up for you like terms and conditions and privacy policies. Then we worked together on building more complex set ups. The Caboodle Textiles website was built to my spec but entirely with Ana's ability to understand themes and plug ins and when things need a code tweak to get them working just how you want them. These days Ana has become an essential cog in the business. Virtual Bird handle all website updates and technical set ups as well as having a more personal involvement through the accountability programme. I find Ana's calming influence and outside perspective helps me to keep a business head straight along side my passion for my business. I'd be lost without her. What I love most of all about Virtual Bird is that I know who I'm talking to. I know that she really cares about helping my business to thrive and grow"
Melanie Perkins
Caboodle Textiles
"I am beyond thrilled with the exceptional services provided by Ana Wilson. As a tech support and web designer, Ana is nothing short of brilliant. Her work speaks volumes about her expertise and dedication to excellence. Not only is Ana a talented professional, but she is also a lovely lady to collaborate with. Her fast response time is truly remarkable, ensuring that any technical issues or design needs are swiftly addressed. What's even more impressive is that Ana offers all these top-notch services at an excellent price that is affordable for a small business like mine. Working with Ana on a monthly basis, including ongoing updates to my members platform, has been a game-changer for me. I highly recommend her to anyone in need of tech support, web design services and making a teaching platform and I’m sure a lot more within this field."
Emma Overend
Canine Conditioning Academy
"I have worked with Ana for several years and found her services invaluable!
She's not only easy to chat to and very approachable - but her knowledge and wide range of skills is superb!
I would have no hesitation in recommending Ana to other independent business who need a little, or a lot, outside support for admin, website support & design, and generally a little helping hand to guide the way."
Heidi Lawton
Extra Special Touch
"A massive shout-out to the amazing Ana from Virtual Bird who has re built my website completely from scratch as it was a little out of date (huh hmm totally not 10 years out of date ) I’m so over the moon, she’s done an incredible job and it’s already making my life so much easier in terms of uploading new stock etc!! I’m still trying to add new stock and take new photos but feel free to take a peak in the meantime and see what you think!
I’ve been running my business 10 years and during that time I’ve pretty just “muddled” my way through, learning so much along the way. Let’s face it being an individual self employed person you have to be a jack of all trades except since meeting Ana I’ve learnt that actually you don’t have to be a jack of all trades sometimes outsourcing can be the wisest decision! My hubby and I built my website purely for functional purposes of taking orders as I was dealing with it all manually on social media. It helped massively but I never understood the task of keeping a website updated and maintained.
The best business decision I’ve ever made was making contact with Virtual Bird she’s taught me so much in such a short space of time, always answers my million and one questions with ease and no judgement. She is an absolute pleasure to speak to. Ive even nicknamed her my fairy Ana Mother!"
Claire
Slingamebobs
"I am really really happy with what you’ve been doing for me, it’s amazing and honestly I don’t know how many hours it would have taken me to do all of this myself. So I am super grateful. When I need tech help again I’ll definitely come back to you guys cos you’ve been brill."
Laura Dixon
Laura Dixon
"I cannot stress enough how valuable having an Ana really is!!
Ana is an expert at taking tasks (that I’d been avoiding or I just didn’t have the time/expertise to complete), and getting them sorted quickly and often much better than I could.
She helped me with everything from sorting receipts, to doing competitor research, to listing products, to proof reading, to tacking website admin, to sending customer responses, to creating spreadsheets … the list really is endless.
It really is a smart investment for your business, because she really can do a lot in that hour."
Clare Crocker
Pretty As A Picture Gifts
"Ana is simply amazing. She built and now maintains our website and has become a critical and irreplaceable member of my team. Ana built me a WordPress website from scratch and I couldn’t be happier with the result. I now have a website I own completely (as opposed to renting one like Wix or Shopify). If you’re contemplating having a website built by Ana, do it now! Ana has trained me on everything I need to know to manage the website and keep improving it. She’s always on hand to help should anything go wrong (I accidentally deleted the entire website and thanks to Ana, it was backed up and was back online within an hour!). I can’t recommend Ana enough, she has become a mentor"
Tim Rundle-Wood
TwoodleCo
"Working with Ana is a complete joy. She’s a lively, friendly and insightful. Frankly I have no idea how our business functioned before we met.
Ana manages our website, social media, email outreach, and all the other stuff I’m terrible at organising. But she’s also a really useful and valuable sounding board for discussing marketing and positioning different service offerings. She brings with her the wealth of experience she has gained from working with such varied industries, as well as her bright and fair outlook on the world at large."
Ricky Beaty
Beaty Consultancy
"I've been working with Ana for around 7 years now and she's been fantastic. Somehow managing to combine IT geekery with PA efficiency, she's had a positive impact on my businesses. Always proactive and always willing to help, it's great to not just have to direct individual tasks every day, but instead have her come up with ideas of how to improve things on her own.
If there are any processes that you are struggling with, or any tasks you're doing that aren't the best use of your time, I'm sure Ana can help you."
Damien Fogg
Entreprenuer
"I’m so glad I stumbled into Ana’s world and had the absolute pleasure of working together to bring my website up to date.
I’d been frustrated with the previous design and limitations of a custom template that I had no access to. Now that Ana has rebuilt it so that I have full control over the style and content, it is like an opened door to being able to express my work in ways that truly represent me.
Ana took so much time and care with learning my brief and making sure I loved every detail. She’s so easy to communicate with and made the whole process fun and exciting rather than scary and tedious. She has a great eye for design and a huge talent for extracting the important words to reflect the nuance of my business.
Overall this was immense value for money and I’m thrilled with the result – a site that I’m proud to show off to others and happy to spend time in myself. Thank you so much Ana."
Catherine Blackwood
Catherine Blackwood
"For anyone debating getting a website done by Ana, I want to say DO IT!!
I am pretty internet workings clueless.. I understand half of my Facebook page and IG and that's it..
She has held my hand throughout, guiding through the entire process without making me feel stupid... quite the opposite.. she's empowered me to step out and try more.. I now have an AMAZING website .. something way beyond what I could have achieved alone, and more!! She has done a training session with me so that in the first week, I learnt how to upload items and categories.. and understand the dashboard.. updating and backing it all up! She's helped me understand SEO and how to highlight my products in the best way! I CANNOT thank you or recommend you enough Ana!"
Lynzi Venn
Hooking Marvellous Yarns
"I would like to point you all in the direction of my beautiful Ana Wilson from Virtual Bird I am going to introduce a thankful Thursday as well and 1000% Ana will feature in that, but my gosh, she has absolutely been a diamond going the extra mile and then more She's fabulous
Just to give you an overview, I am, not technological at all surprise surprise and my original website domain was with shoppify which was OK but the price kept increasing and I felt quite alone support wise. I suddenly decided to take a chance on me in the words of Abba and use my savings from over the past 5 years. (which isn't a lot) from Little Missy Magpie my current beautiful business. I wanted to put it towards having my very own website
I have no idea how to do this no clue whatsoever. I put a general post in a Mum business group and so many lovely people commented, but there was something about Ana!!!
She was so down-to-earth, so understanding not pushy. Really informative and didn't tell me what I wanted to hear, but more what I need to hear So Ana, from day one has always had my back completely. She understood me which that in itself is a feat And she understood what I wanted my website to be.... like home from home. Sparkly magical an Empowering Emporium! Not just a selling station All the times when I said I couldn't she told me I could, and she gave me the hope and the belief and the strength and the encouragement and the know how, for how to do it. She handled all the legal technical stuff and held my hand along the way consistently pushing me to believe in myself as she did.
Ana you are amazing and I simply could not have done this without you. Thank you so much"
Dee Holyoak
Little Missy Magpie
"I know I’ve said it before but Ana helps me keep some sanity and stops me from packing it all in to work in Tesco. I don’t know how any business survives without her support.
I love my job. I love my kids. I also love my two weeks off. And Ana."
Alison Tobias
Tobias Music Tuition
"I brought Ana onboard to support me with accountability and admin for my small business. She is an absolute life line. Ana keeps me focused, keeps me out of my comfort zone so together we can implement goals and push my businesses further than I ever could do alone. She understands my neurodiversity, she has taken time to understand how I work and then helped me adapt. We have our weekly calls where Ana helps me plan, organise and execute what needs to be done, and we do get it done. She brings a caring but motivating attitude to the table. Ana's professionalism and expertise has got me out of many pickles. She has built websites for me, maintains them and fixes all my bads when I click on things I shouldn’t have. She is just wonderful. Every business needs an Ana!"
Sam Ward
Polychroma Polish
"I can't thank Ana enough for her amazing work bringing my vision for my website to life! Its everything I wanted and more, it looks so professional compared to my old one, and it's so much easier to use. Ana is wonderful to work with, always keeping in touch with updates and always ready to answer any questions while getting used to using the new system. I highly recommend all of Ana's services, she's a lovely lovely person and always knows the best way to help your business."
Kayleigh
Midnight Rose Emporium